Our policy lasts XXX days. If XXX days
have gone by since your purchase, unfortunately we cannot offer you a refund or
exchange.

To be eligible for a return, your
item must be unused and in the same condition that you received it. It must
also be in the original packaging.

Several types of goods are exempt
from being returned. Perishable goods such as food, flowers, newspapers or
magazines cannot be returned. We also do not accept products that are intimate
or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items
include:

• Gift cards
• Downloadable software products
• Some health and personal care items
• ADD
  ADDITIONAL ITEMS AS NECESSARY

To complete your return, we require
a receipt or proof of purchase. Please do not send your purchase back to the
manufacturer.

There are certain situations where
only partial refunds are granted: (if applicable)

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape,
  or vinyl record that has been opened.
• Any item not in its original condition is damaged or
  missing parts for reasons not due to our error.
• Any
  item that is returned more than 30 days after delivery

REFUNDS (if applicable)

Once your return is received and
inspected, we will send you an email to notify you that
we have received your returned item. We will also notify you of the
approval or rejection of your refund.

If you are approved, then your
refund will be processed, and a credit will automatically be applied to your
credit card or original method of payment, within XXX of
days.

Late
or missing refunds (if applicable)

If you haven’t received a refund
yet, please check your bank or credit card account again then contact the
respective financial institution, as there is often some processing time before
a refund is posted. 

If you’ve done all of this and you
still have not received your refund yet, please contact us at EMAIL.

Sale
items (if
applicable)

Only regular priced items may be
refunded, unfortunately sale items cannot be refunded.

EXCHANGES (if applicable)

We only replace items if they are
defective or damaged.  If you need to
exchange it for the same item, send us an email at EMAIL
and send your item to: ADDRESS.

Gifts

If the item was marked as a gift
when purchased and shipped directly to you, you will receive a gift credit for
the value of your return. Once the returned item is received, a gift
certificate will be mailed to you.

If the item was not marked as a gift
when purchased, or the gift giver had the order shipped to themselves to give
to you later, we will send a refund to the gift giver and he will find out
about your return.

SHIPPING

To return your product, you should
mail your product to: ADDRESS.

You will be responsible
for paying for your own shipping costs for returning your item. Shipping costs
are non-refundable. If you receive a refund, the cost of return shipping will
be deducted from your refund.

Depending on where you live, the
time frame to receive your exchanged product may vary.

If you are returning an item over
$75, you should consider using a shipping service that offers tracking or
purchasing shipping insurance.

We offer no guarantees towards the
receiving of your returned item.